Course Rep guide

The information here, along with your Course Rep training, has everything you need to be successful in your role and make the most out of being a Rep.

A message from your Voice Team

Course Reps are amazing – you’re an integral part of Manchester Met, and it’s your dedication and hard work that makes real positive change to students.

We wish you the best of luck for the year ahead, we hope you enjoy being a Course Rep and that you find it a rewarding experience and we look forward to working with you.

In this section

Make a difference
Key responsibilities
Being a Course Rep
Signposting
What's next
SSLC Checklist

Make a difference

You’ll work with University and Union staff to ensure the student voice is at the forefront of your studies, and work towards enhancements and positive change for yourself, your peers, and future students on your programme. 

The work you do at the Student Voice Meetings (SVM's) will feed all the way up to the University’s Education Committee. Your hard work keeps students at the centre of university decision making. 

Skills you'll develop

Leadership
Organisation
Communication
Negotiation
Time Management
Networking
Teamwork
Resilience
Confidence

Key responsibilities

Being a Course Rep should take around an hour each week, a little longer if you want to go above and beyond.

Your responsibilities are about being FAST:

Feedback– collect feedback from students, what's going well, what's not working, what's annoying them?
Attend– attend SVMs or meetings with your Programme Leader to present this feedback and negotiate and resolve any issues.
Share– share feedback with The Union's Academic Representation Team and share any other feedback outside of SVMs with your Programme Leader.
Tell– tell students that you have fed their concerns back to the University and what the response was, close the feedback loop.

How does your feedback flow?

Student Voice Meetings (SVM's)

Attended by you, our Course Reps, usually one per programme

Faculty Education Committee (FEC)

Arts & Humanities, Business & Law, Science & Engineering, Health & Education

Student Voice Steering Group

Attended by your Education Officer & Academic Representation Team

University Education Committee

Attended by your Education Officer.

How to close the feedback loop

Closing the feedback loop is a very important aspect of your role.

In the Course Rep role, closing the feedback loop refers to letting your peers know how their feedback is being acted upon or responded to by staff.

Course Rep collects feedback from peers

Course Reps relay student feedback to staff

Staff provide a response to this feedback or outline how it will be acted upon

Course Reps let their peers know how staff have responded

Signposting

You may have students who you need to signpost to support, here are a list of key services students can access:

Key contacts

Any questions about your role? Email the Academic Representation Team at The Union or your Faculty Engagement Assistant
Your Programme Leader is your go-to for all things related to student voice and representation in your studies and SSLC, let us know if you don’t know who that is.

What's next?

Register as a Rep
Attend training
Gather feedback
Prepare for first SVM
Look out for emails
Complete ‘Lead Volunteer’

SSLC Checklist

Each semester make sure you:

Gather feedback from your peers
Prepare notes for your first SVM
Attend the meeting
Share any important updates with The Union and your Faculty Engagement Assistants
Feedback to your fellow students

Good luck, and remember, our Academic Representation team will support you throughout your Course Rep experience. If there’s anything you need, no matter how big or small, get in touch.